Great communication leads to great teamwork. The more employees, management and executives communicate, the better everyone will work as a team.WestJet refers to their company as “Team WestJet”. This makes employees feel much more a part of something, rather than just coming in for your shift and going home. This definitely creates a better and happier working environment.
Even WestJet executives value teamwork between the company, not just between management and employees. They even show how they care about teamwork within the company by doing things like pitching in on mundane tasks, like picking up garbage at the end of a flight. It’s such a small gesture but executives doing this shows that everyone’s role in the company is important and that helping the team always comes first.
It’s not surprising that so many people want to work at WestJet. After doing some reading I was quite surprised to find that most people weren’t applying for the many perks of the job, but because of WestJet’s unique corporate culture.
No wonder WestJet is still 100% non-unionized.1
1. Magnan, M. (2005). People Power. Canadian Business, 78, 125.
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